Member portal

Your care, one page.

Book visits, manage your appointments, request refills, and reach your physician directly — he answers himself, with his medical team behind him. Any issue is one text or one call away: (305) 209-8356.

Book an appointment

Your membership includes visit time every month. Have your access code from your receipt email ready — enter it at the last step and the balance is $0.00.

My appointments & account

Sign in with the email you used when you enrolled to see upcoming appointments, reschedule or cancel, and check the visit time left on your membership.

The Login button is at the top right of the booking page. First time — create your account with the same email you enrolled with so your appointments attach to it.

Medications & refills

Prescriptions are sent electronically to your pharmacy during your visits. Between visits, request a refill directly — your physician handles it himself.

Some medications are federally limited to set refill windows; if a brief check-in is required first, we will tell you right away.

Reach your physician

Direct 24/7 access is included with your membership — phone check-ins and messaging at no extra charge. Not a call center, not a triage line.

Billing & membership

Your membership renews monthly and you can cancel any time. HSA and FSA cards are accepted, and we provide superbills for out-of-network reimbursement.

You can also manage your membership from the link at the bottom of any payment receipt email.

Forms & records

Intake forms arrive with each appointment confirmation email — completing them before your visit keeps the full time for you. Clinical reports are delivered within 7 days of your evaluation.

Medical emergency? Do not wait for a message back — call 911 or go to your nearest emergency room.

Common questions

Where do I find my access code?
It is on the receipt screen you saw right after payment and in your confirmation email (check spam if you do not see it). It is an eight-character code like A23ACF84. Enter it at the final step of any booking and your included visit time covers the appointment. Can't find it? Text or call (305) 209-8356 and we will look it up.
How do I reschedule or cancel an appointment?
Open the confirmation email for that appointment and use the reschedule or cancel link, or sign in to your account to manage everything in one place. If a time is not working, a text to (305) 209-8356 also gets it done.
What does my membership include each month?
Adult membership covers your initial evaluation and 45 minutes of visit time in the first cycle, then a follow-up visit or a medication management check each cycle after — plus direct 24/7 access to your physician, with phone check-ins and messaging at no extra charge. Details are on the insurance & pricing page.
How do refills work between visits?
Text your name, medication, and pharmacy to (305) 209-8356. Your physician reviews it himself and sends the prescription electronically to your pharmacy. Certain medications are limited by federal rules to set refill windows — if a brief check-in is needed first, we will say so right away.
Is my information private?
Yes. Visits run over secure, HIPAA-compliant video, and scheduling is handled by our HIPAA-enabled scheduling system under a signed business associate agreement. This page shows no personal health information — anything personal lives behind your sign-in or happens directly with your physician.

Not a member yet?

Start with the free 2-minute screener, or begin your evaluation today — same-day times are open, any day of the week.

Begin my evaluation