Member portal

Your care, one page.

Book visits, manage your appointments, request prescription renewals, and reach your physician's office directly: (305) 209-8356.

Book an appointment

Your membership includes visit time every month. Have your access code from your receipt email ready — enter it at the last step and the balance is $0.00.

My appointments & account

Sign in with the email you used when you enrolled to see upcoming appointments, reschedule or cancel, and check the visit time left on your membership.

The Login button is at the top right of the booking page. First time — create your account with the same email you enrolled with so your appointments attach to it.

Medications & renewals

Prescriptions are sent electronically to your pharmacy during your visits. Renewals of ongoing medications are handled through a brief medication check visit so your physician can review how you're doing. Controlled medications are never renewed without the required follow-up.

Schedule II medications cannot be refilled under federal law; each new prescription requires physician review.

Reach your physician

Direct access to your physician's office is included with your membership, answered within one business day. Please don't text medication or health details. For emergencies, call 911.

Billing & membership

Your membership renews monthly and you can cancel any time. HSA and FSA cards are accepted, and we provide superbills for out-of-network reimbursement.

You can also manage your membership from the link at the bottom of any payment receipt email.

Forms & records

Intake forms arrive with each appointment confirmation email — completing them before your visit keeps the full time for you. Clinical reports are delivered within 7 days of your evaluation.

Medical emergency? Do not wait for a message back — call 911 or go to your nearest emergency room.

Common questions

Where do I find my access code?
It is on the receipt screen you saw right after payment and in your confirmation email (check spam if you do not see it). It is an eight-character code like A23ACF84. Enter it at the final step of any booking and your included visit time covers the appointment. Can't find it? Text or call (305) 209-8356 and we will look it up.
How do I reschedule or cancel an appointment?
Open the confirmation email for that appointment and use the reschedule or cancel link, or sign in to your account to manage everything in one place. If a time is not working, a call to (305) 209-8356 also gets it done.
What does my membership include each month?
Your initial evaluation is $159 ($49 deposit at booking, $110 after the visit). After that, the $150/month membership covers ongoing care — plus phone check-ins and messaging with your physician's office at no extra charge. Details are on the insurance & pricing page.
How do refills work between visits?
Book a medication check visit. Your physician reviews how you're doing and, when appropriate, sends the prescription electronically to your pharmacy. Controlled medications require scheduled follow-up and cannot be refilled by text or message.
Is my information private?
Yes. Visits run over secure, HIPAA-compliant video, and scheduling is handled by our HIPAA-enabled scheduling system under a signed business associate agreement. This page shows no personal health information — anything personal lives behind your sign-in or happens directly with your physician.

Not a member yet?

Start with the free 2-minute screener, or book your evaluation — appointments are often available this week.

Begin my evaluation